Frequently Asked Questions
I FORGOT MY PASSWORD. WHERE CAN I RESET IT?
CAN I USE THE SAME CREDENTIALS FOR KU CONNECT THAT I HAVE FOR MYKU PORTAL?
WHAT SERVICES AND INFORMATION ARE AVAILABLE ON MYKU PORTAL?
- Notifications from registrar
- Financial aid and financial account information
- List of courses
- Library and other administrative university functions.
WHICH BROWSERS ARE SUPPORTED FOR THE KU CONNECT LEARNING MANAGEMENT SYSTEM?
- Internet Explorer 9 and higher
- Chrome 29 and higher
- Safari 5 and higher
- Firefox 23 and higher
- Flash 10 and higher (if you want to use the audio/video recording or viewing features)
- Respondus Lockdown Browser 4.0 and higher
ARE THERE ANY ADDITIONAL TECHNICAL REQUIREMENTS?
- Microsoft Office products (Word, Excel, PowerPoint)
- Acrobat Reader
- Webcam for video chat (often built into computers)
- Audio microphone (often built into computers)
- Speakers (often built into computers)